Shipping & Delivery
Every Box Hub container is processed in 1–3 business days and delivered nationwide in 5–7 business days on a tilt-bed trailer — placed exactly where you need it, no forklift or crane required.
How Delivery Works, Start to Finish
From the moment you check out, here's exactly what happens and when.
Order Placed
Choose your container size, condition, and delivery address at checkout, online or with a specialist.
Processing
We locate the closest matching container, run a condition inspection, and schedule it with a licensed local carrier.
In Transit
Your container is loaded onto a tilt-bed trailer and shipped to your address. You'll get tracking updates along the way.
Delivered & Placed
The driver positions the container on your site using the trailer's hydraulic tilt-bed — no crane or forklift required in most cases.
Tilt-Bed Delivery, No Crane Required
Most Box Hub containers arrive on a hydraulic tilt-bed trailer. The truck backs onto your site, tilts the bed, and slides the container off in the exact spot you've marked — all without a crane, forklift, or extra labor on your end.
Tight site, overhead lines, or a spot the trailer can't reach directly? Our logistics team will flag it during scheduling and arrange for a crane, roll-off, or additional rigging. This is quoted upfront — never a surprise on delivery day.
Site Requirements Checklist
- A straight, level path roughly 60–70 ft long and 12 ft wide for the delivery truck
- Firm, level ground at the placement spot (gravel, concrete, or compacted soil)
- At least 13 ft of overhead clearance (trees, wires, awnings)
- Any required local permits secured before delivery day
- Someone on-site to confirm exact placement with the driver
Processing & Delivery Times by Order Type
Total time from checkout to a container sitting in your driveway is typically 6–10 business days.
| Order Type | Processing Time | Shipping / Delivery Time | Total Estimated Time |
|---|---|---|---|
| Standard New / Used Container | 1–3 business days | 5–7 business days | 6–10 business days |
| One-Trip / Cargo-Worthy / WWT | 1–3 business days | 5–7 business days | 6–10 business days |
| Refrigerated Container (Reefer) | 2–3 business days | 5–7 business days | 7–10 business days |
| Office / Modified & Custom | Varies by scope of work | 5–7 business days | Quoted per project |
| Rush Delivery (select markets) | Same-day processing | As little as 2–3 business days | Call to confirm availability |
Timelines are business-day estimates and may vary slightly by region, container availability, and site conditions. Your specialist will confirm an exact delivery window when your order is scheduled.
What to Expect When Your Container Arrives
Driver Calls Ahead
Your carrier will call or text the evening before, and often again the morning of, to confirm your delivery window.
Guided Placement
Walk the site with the driver and point out exactly where you want the container. The tilt-bed does the heavy lifting.
Final Walkthrough
Inspect the container together before the driver leaves, confirm condition, and sign off on delivery.
Order Tracking
Once your container is dispatched, you'll receive tracking updates by email and can check your delivery status anytime through your Box Hub account.
Financing Available
Need to spread out the cost? Financing is available at checkout on qualifying orders, and delivery timelines are the same as a standard purchase.
Condition Guaranteed
Every container is graded and inspected before dispatch. If it doesn't match your order on arrival, see our Returns & Refund Policy.
What Customers Say About Our Delivery
"Ordered on a Monday and had the container placed exactly where I wanted it the following week. Driver handled a tricky driveway without any issues."
"Got text updates the whole way, and the driver called the night before like they said he would. Smooth from order to drop-off."
"No crane, no hassle. The tilt-bed truck set the container down perfectly on the first try. Delivery was right on schedule."
Rated Excellent by hundreds of verified customers on Trustpilot.
Shipping & Delivery FAQs
How long does processing take before my container ships?
Most orders are processed within 1–3 business days. During processing we source your exact container, complete a condition inspection, and schedule it with a local carrier.
How long does shipping take once my order is dispatched?
Standard delivery takes 5–7 business days nationwide. Combined with processing, most customers receive their container within 6–10 business days of ordering.
Do I need a crane or forklift on-site?
No. Most deliveries use a tilt-bed trailer that offloads the container hydraulically. If your site has restricted access, our team will arrange the right equipment and quote it in advance.
What does my delivery site need to be ready?
A level, accessible path roughly 60–70 ft long and 12 ft wide, firm and level ground at the placement spot, at least 13 ft of overhead clearance, and any local permits already secured.
Will someone contact me before the truck arrives?
Yes. Your driver typically calls or texts the evening before delivery and again the morning of, so you know exactly when to expect them.
Can I track my container after it ships?
Yes. Once dispatched, you'll get tracking updates by email and can check delivery status through your Box Hub account at any time.
Is rush or expedited delivery available?
In select markets, yes. Call (347) 759-0636 to check availability and pricing for your zip code.
What if my container doesn't match its listed condition on arrival?
Inspect it with the driver before they leave. If it doesn't match your order, you can refuse delivery for a full refund or replacement — see our Returns & Refund Policy.
Box Hub Headquarters
(347) 759-0636
help@boxhub.com
Sat: 9:00 AM – 2:00 PM ET | Sun: Closed
Related Pages
Returns & Refund Policy · Warranty & Condition Grading · Container Financing · Shop All Containers · Container Rentals · Full FAQ