Frequently Asked Questions

We sell and rent new, used, one-trip, cargo worthy, and wind & water tight shipping containers, along with refrigerated containers, office containers, storage containers, and custom-modified units. We also offer delivery, financing, and container accessories like locks, shelving, and ramps.

We serve 40+ U.S. markets through our depot and carrier network. Enter your ZIP code on any product page or request a quote to confirm availability and pricing in your area.

Box Hub is a dealer and logistics partner. We source containers from manufacturers and depots, inspect and grade them against our condition standards, then sell and deliver directly to you.

Call (347) 759-0636, email help@boxhub.com, or use our Contact Us page. Our team typically responds the same business day.

The most common sizes are 10ft, 20ft, and 40ft, in both standard and high cube heights. We also carry 45ft high cube units in select markets. Our team can help you choose based on your storage or shipping needs.

A standard container is 8'6" tall, while a high cube container is 9'6" tall — a full foot more vertical space. High cubes are popular for storage, offices, and conversions where extra headroom matters.

Pricing depends on size, condition grade, and your delivery location. Wind & water tight units are the most affordable, while new and one-trip containers cost more due to their condition. Request a quote for exact pricing in your area.

Yes. Contact our team and we can provide current photos and condition documentation for your specific unit before delivery is scheduled.

Yes. Our reefer units are structurally inspected and have their refrigeration systems power-tested before sale. See our Quality Assurance page for full inspection details.

Cargo Worthy containers pass a formal structural inspection that meets international shipping standards. Wind & Water Tight containers are structurally sound and fully sealed against the elements, but are priced more affordably for storage and site use rather than international shipping.

A one-trip container has completed a single loaded voyage from the factory before being sold domestically. It's essentially new, with only minor handling marks.

Every container we sell — new or used — is inspected and graded against our condition standards before it's listed. See our full Quality Assurance process for details.

It depends on the condition grade. New and one-trip units have little to no cosmetic wear. Wind & water tight units may show surface rust and dents but remain structurally sound and fully sealed.

Standard delivery is within 5 business days of order confirmation in most markets. Rush delivery may be available depending on your location — ask your specialist when you request a quote.

Containers are delivered on a tilt-bed trailer and placed directly on your site without a crane in most cases. The truck needs a straight, clear approach roughly the length of the container plus extra room to maneuver.

Your site should have a flat, stable surface — compacted gravel, concrete, or level ground — and clear access for a large delivery truck. Our team will walk you through specific requirements based on your address.

Yes, as long as there's safe truck access. Let your specialist know if you have tight driveways, low-hanging wires, or narrow streets so we can plan accordingly.

Yes. We partner with third-party financing providers to offer flexible payment plans for qualified buyers, including options for businesses and individuals.

Eligibility depends on the financing partner's criteria, which typically includes a credit check and basic business or personal information. Approval and terms are determined by the lender, not Box Hub directly.

Request a quote and let your specialist know you're interested in financing. They'll walk you through the application process with our financing partner.

Yes. We offer rental options for short and long-term storage or job site needs. Availability and pricing vary by market and container type.

Minimum rental terms vary by location and container availability. Contact our team for current terms in your area.

In many cases, yes. Ask your specialist about rent-to-own or purchase options if you decide you'd like to keep your rented container.

Yes. We offer modifications including personnel doors, windows, roll-up doors, shelving, insulation, and electrical wiring. Share your project details and our team will scope the build.

Timelines depend on the scope of work. Simple additions like a personnel door take less time than full electrical or HVAC builds. Your specialist will provide a timeline once your project is scoped.

Yes. Modified units are still built on containers that meet our condition standards prior to modification, and workmanship on the modification itself is covered — ask your specialist for specifics on your project.

Contact us within 30 days of delivery. We'll review your case and make it right through a repair, replacement, or refund under our money-back guarantee. Full details are on our Returns & Refunds page.

Returns are handled case by case and may involve return freight costs. Contact our support team as soon as possible to discuss your options.

New containers are covered against manufacturing defects for a period specified at time of sale. Ask your specialist for the exact warranty terms on your unit.